Privacy Policy

Introduction

At ROC Telecom, we’re committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to keep it secure.

Information We Collect

Personal Information

We may collect personal information you provide directly, including your name, email address, phone number, and company details when you contact us or request a quote.

Non-Personal Information

We automatically collect non-personal information when you visit our website, including your IP address, browser type, access times, and general browsing behavior.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your on-site experience and analyze how visitors interact with our website.

Google Analytics

We use Google Analytics to understand how visitors engage with our site. Google Analytics collects data such as IP address, browser type, and browsing behavior. You can opt out via the Google Analytics Opt-Out Browser Add-on.

Google Tag Manager

We use Google Tag Manager to manage and deploy tracking scripts on our website.

Microsoft Clarity

We use Microsoft Clarity, a behavioral analytics tool provided by Microsoft. Clarity collects data on how you interact with our website, including mouse movements, clicks, scrolling behavior, and session replays. This data helps us understand and improve the user experience. Microsoft may use this data in accordance with its own privacy policy. You can learn more at https://privacy.microsoft.com/privacystatement. By using our site, you consent to Microsoft and ROC Telecom collecting and using this data.

CallRail

We use CallRail for call tracking and analytics. If you call us through a tracked number on our website, CallRail may record call data including the number dialed, call duration, and your phone number for quality and analytics purposes.

Advertising

We partner with third-party advertising platforms including Google Ads, Microsoft Advertising, Facebook/Meta, and Reddit to serve targeted ads based on browsing behavior. These platforms may use cookies and similar technologies to collect information about your interactions with our site and others.

How We Use Your Information

We use collected information to provide and improve our services, communicate with you, analyze site traffic, and serve relevant advertising. We don’t sell or rent your personal information to third parties. We may share information with trusted service providers who help us operate our business, provided they agree to keep it confidential.

Data Security

We take appropriate measures to protect your personal information. No method of internet transmission is 100% secure, and we can’t guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of personalized ads by adjusting browser settings or using opt-out tools provided by the relevant platforms. To exercise your rights, contact us at bailey@roctelecom.com.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised date.

Contact Us

ROC Telecom
716 S Frio St, San Antonio, TX 78207
585-406-1249
bailey@roctelecom.com