ROC Telecom FAQs
📄 ITAD & Compliance
ITAD stands for IT Asset Disposition: the secure, compliant retirement of end-of-life IT and network infrastructure. A full-scope ITAD partner handles decommissioning, data destruction, asset recovery and resale, and certified recycling under one chain of custody. ROC Telecom delivers all four in-house rather than brokering pieces out.
Most vendors do one piece and broker the rest downstream. ROC Telecom runs decommissioning, recovery, and recycling under one accountable U.S. chain of custody, with R2v3 and RIOS certification, in-house dismantling, and a direct carrier and hyperscaler resale network. That combination is rare in the market.
Nationwide. We’re headquartered in San Antonio, Texas, but deploy secure logistics and decom teams across the U.S. with no geographic restriction, including 48-hour rapid-response mobilization.
Every asset is serialized and tracked from your dock through processing to final disposition. You receive serialized Certificates of Destruction and Recycling, with liability transferring to ROC Telecom at the loading dock. One partner, one set of records, no third-party hand-offs to reconcile.
On the right volume, yes. Our in-house dismantling, precious-metal recovery, and direct hyperscaler resale network offset the cost of the project. Where traditional vendors charge $20,000 to $30,000 per week, we can routinely offset that, and on the right project deliver decom at no cost to you.
🔒 Data Destruction
We sanitize data to NIST 800-88 standards, using certified erasure for reusable assets and physical shredding for high-sensitivity or non-wipeable devices. Every data-bearing asset is handled under serialized chain of custody inside a 24/7 surveilled, restricted-access facility.
Wiping (sanitization) overwrites data so a device can be securely reused or resold, preserving its resale value. Physical destruction shreds the device so data is 100% unrecoverable but the asset has no reuse value. We recommend the right method per device based on sensitivity and residual value.
NIST 800-88 is the U.S. government guideline for media sanitization, defining the Clear, Purge, and Destroy methods. Yes, we follow it on every data-bearing device and issue serialized Certificates of Destruction as audit-ready proof.
A serialized Certificate of Destruction for every data-bearing asset, tied to your chain-of-custody records. Your security and compliance teams get documentation they can put directly into an audit file.
Any device that can’t be securely sanitized, or that requires it by policy, is physically shredded under R2v3 secure-destruction protocols inside our restricted-access facility, with destruction documented per serial.
🧰 Decommissioning
As little as 48 hours, nationwide, for clients who need floor space, power, or grid capacity freed up fast. We can deploy a badge-vetted team to power down and remove racks with no geographic restriction.
Yes. We enforce isolation protocols and protect adjacent live production rows, so legacy compute or networking can be retired surgically while the rest of the floor keeps running. This is standard for AI re-tenanting projects.
Pre-decom audit and serialized inventory, surgical de-racking, NIST 800-88 data destruction, cable mining, sub-floor and containment removal, then serialized documentation and liability transfer. We return the floor ready for next-cycle deployment.
Liability transfers to ROC Telecom at the loading dock. From that point, the assets, the data, and the chain of custody are our documented responsibility.
Both. We scale from row-level retirement, surgically pulling legacy compute or networking rows to free capacity for new GPU and AI fabric, up to full hyperscale site closure, the end-to-end shutdown of entire halls or campuses with coordinated asset recovery, recycling, and cost offsets.
💰 Asset Recovery
Routing, switching, and optical infrastructure often carry real residual value that most ITAD vendors leave on the table. We recover value on gear from NVIDIA, Cisco, Juniper, Ciena, Arista, and more, including chassis, line cards, and optical transport.
A specialist appraisal against current secondary-market demand. Because we source end-users directly through our carrier and hyperscaler network, we can offer pricing that brokered liquidators can’t match.
All three. Take an outright buyback, apply trade-in credit directly to your next refresh cycle, or use consignment, where we test, wipe, resell, and settle your share of the recovered value. We tailor the model to your refresh timing.
We do. ROC Telecom covers all packing, freight, and chain of custody nationwide as part of every recovery engagement. No shipping cost, no logistics coordination, no operational burden on your team.
Recovered value from retired routing and switching gear flows directly back into your next-cycle GPU and AI fabric procurement, turning yesterday’s fabric into budget for tomorrow’s hardware.
♻️ Equipment Recycling
It means none of your retired equipment ends up in a landfill. Everything is processed through a guaranteed zero-landfill, closed-loop chain, with verified mass-balance data showing where the material went.
Most ITADs broker your equipment through layers of downstream recyclers before it’s finally shredded. We dismantle in-house, segregate aluminum, copper, and circuit boards by material, and ship direct to the refiner. That shorter path delivers over three times the carbon savings of a standard ITAD process.
Verified mass-balance recovery data and, on request, a full assay report showing exactly how much gold, silver, copper, and palladium was recovered. These feed directly into Scope 3 Cat 5, Cat 12, and circular-economy disclosures.
A document showing the precise quantity of precious metals recovered from your retired equipment and returned to remanufacturing. It gives your sustainability team verifiable material-recovery data instead of estimates.
Yes. Processing happens under R2v3 and RIOS certification with R2-compliant downstream vendor management, in a 24/7 surveilled, restricted-access secure facility, with Certificates of Destruction and Recycling provided.
